Backup & Disaster Recovery

Backup, disaster recovery, and business continuity

Protect your data and plan for the day something goes wrong, from an accidental deletion to ransomware or a failed server.

The challenge

Problems we solve

“Microsoft has it covered”

Cloud services stay available, but protecting your data from deletion, corruption, or ransomware is still your responsibility.

Untested backups

Backups that are never checked often fail when you need them most.

No plan for a bad day

Without a plan, an outage turns into confusion about what to restore first.

Our approach

How CTS helps

We protect the systems your business depends on with backup tailored to each one, monitor that backups are actually working, and help you plan how you would keep operating through a disruption.

What’s included

Capabilities

Microsoft 365 backup

Exchange Online, OneDrive, SharePoint, and Teams data, depending on licensing and configuration.

Server backup & recovery

Scheduled backups, recovery points, and server restoration.

Workstation backup

Protection for important files on employee computers.

Disaster recovery planning

Plans for hardware failure, ransomware, data corruption, and facility disruptions.

Business continuity

Plans to keep operating, including internet redundancy (see Internet & Connectivity) and power protection.

Monitoring & restores

We watch backup health and help restore data when needed.

The benefits

What you get

Recover from mistakes

Restore deleted files and email.

Ransomware resilience

A way back if an attack gets through.

Peace of mind

Backups that are monitored.

A plan

Know what happens next.

Technologies

Platforms we work with

Keepit for Microsoft 365 backup and Axcient for server backup and recovery.

FAQ

Common questions

Doesn’t Microsoft back up my data?

Microsoft keeps the service running, but protecting your data from deletion, corruption, or ransomware is your responsibility. A separate backup closes that gap.

How quickly can we recover?

It depends on the system and the backup service. We define recovery expectations for your environment during planning.

Do you test backups?

We monitor backup health and help with restores. Testing is part of planning your recovery process.

Let’s talk about your business

Schedule a consultation and we’ll help you find the right fit for your organization.