Managed IT Services
Reliable IT. Proactive Support. Seamless Operations.
What is Managed IT?
Managed IT Services allow businesses to outsource their technology management to a professional IT provider, ensuring that systems stay secure, updated, and running efficiently without the need for an in-house IT team. Instead of dealing with unpredictable IT issues, costly downtime, and security vulnerabilities, a Managed IT provider like Creative Tech Solutions (CTS) takes a proactive approach, handling everything from network security and software updates to cloud management and helpdesk support.
At CTS, we function as your dedicated IT department, providing the expertise and support needed to keep your business operating smoothly. Whether you need full IT outsourcing, co-managed support for your internal team, or a project-based engagement, we deliver turnkey IT solutions customized to your needs.
What’s Included in Our Managed IT Services?
24/7 IT Monitoring & Support
We continuously monitor your systems for issues, security threats, and performance bottlenecks. When a problem arises, our team resolves it quickly—often before you even notice.
Proactive Maintenance & Patch Management
Keeping your systems up to date is crucial for performance and security. We handle all system updates, security patches, and routine maintenance, preventing issues before they become major problems.
Help Desk & Remote Support
When IT issues occur, your team needs quick and efficient support. Our help desk provides fast troubleshooting and problem resolution, whether it’s a software glitch, hardware failure, or connectivity issue.
Onsite & Emergency IT Support
For critical issues that require hands-on assistance, we provide onsite IT support, ensuring that your systems are restored as quickly as possible. Emergency response services are available for urgent IT disruptions.
Network Management & Optimization
Your business relies on fast, secure, and reliable networking. We optimize your network, manage routers and firewalls, and ensure strong security policies to keep your data and communications protected.
Cloud Solutions & Microsoft 365 Management
Whether you’re migrating to the cloud or managing an existing cloud infrastructure, we ensure that your cloud applications, Microsoft 365 accounts, and remote work solutions are secure, optimized, and running efficiently.
Endpoint Security & Threat Protection
Cyber threats are a constant risk to businesses of all sizes. We implement enterprise-grade security solutions to protect against ransomware, malware, phishing attacks, and unauthorized access.
User Management & Access Control
We handle employee onboarding, password management, and access control policies, ensuring that the right people have access to the right systems—while keeping unauthorized users out.
Backup & Disaster Recovery
Your business data is one of your most valuable assets. Our backup and disaster recovery solutions protect against data loss, hardware failures, and cyber incidents, ensuring business continuity even in the event of an emergency.
Why Choose CTS for Managed IT?
Proactive, Not Reactive
Instead of waiting for IT issues to disrupt your business, we identify and fix problems before they cause downtime. Our proactive approach ensures continuous performance and security.
24/7 Monitoring & Fast Response
Technology failures can happen at any time. Our round-the-clock monitoring and rapid response team ensure that your business stays operational, no matter what.
Scalable & Tailored to Your Business
Every business has unique IT needs. We offer customizable IT solutions, from fully outsourced IT management to co-managed support for companies with internal IT teams.
Industry-Focused IT Expertise
We specialize in providing IT solutions for healthcare, hospitality, and logistics businesses, ensuring compliance, security, and seamless operations.
Transparent Pricing & Reliable Support
No hidden fees. No surprise charges. Just reliable IT services with clear pricing and measurable value.
Compliance & IT Governance
Meeting regulatory and industry standards isn’t optional—it’s a necessity. Creative Tech Solutions ensures that your business meets compliance requirements while maintaining data security and operational efficiency.
We Help You Stay Compliant With:
- HIPAA – Protecting patient data and healthcare records.
- NIST & CMMC – Meeting federal cybersecurity standards for contractors.
- PCI-DSS – Securing payment processing and customer financial data.
- SOC 2 & ISO 27001 – Ensuring strong data privacy controls.
How We Support Compliance:
✔ Secure Data Storage & Encryption – Protecting sensitive information from breaches.
✔ Access Control & User Management – Enforcing least-privilege policies and authentication protocols.
✔ Regular Security Audits & Compliance Assessments – Identifying gaps before regulators do.
✔ Automated Patch Management & Endpoint Security – Ensuring your systems stay compliant with evolving regulations.
✔ Backup & Disaster Recovery for Data Retention – Meeting compliance for data storage and recovery.
Failing to meet compliance standards can result in fines, lawsuits, and reputational damage. We take compliance seriously, ensuring that your IT infrastructure meets all required security and data protection regulations.