What Is VoIP and How Does It Work?
Voice over Internet Protocol (VoIP) is a modern telephony solution that allows you to make and receive calls using your internet connection instead of traditional phone lines. Instead of relying on copper wiring or on-premise PBX systems, VoIP transmits voice data over the internet, offering clearer calls, lower costs, and better flexibility.
Whether it’s hosted in the cloud or deployed as a hybrid solution, VoIP gives businesses the ability to connect across devices—phones, desktops, or mobile—while integrating with other communication tools like chat, video conferencing, and CRM systems.
Standard VoIP Systems:
Perfect for small to medium-sized businesses that need cost-effective, professional call management. Includes features like:
Unified Communications (UCaaS):
Ideal for businesses needing collaboration tools beyond voice. Includes:
SIP PRI & Hybrid VoIP:
Best for companies with legacy phone systems or PBXs. This option delivers: